Privacy Policy

At Urvi, we respect your privacy and are committed to protecting the personal information you share with us when you browse our website, place an order, or contact us.

This Privacy Policy explains what information we collect, how we use it, and when it may be shared.

1. Information We Collect

1. When you use our website or place an order, we may collect information such as:
2. Name, Shipping and billing address, Phone number, Email address, Order and transaction details , Information you provide when contacting us Device, browser, IP address, and website usage information
3. We collect only the information reasonably required to provide our products and services and operate our website.

2. How We Use Your Information

1. Your information may be used to:

Process and deliver your orders; Communicate with you regarding your orders; Provide customer support; Process returns, exchanges, and refunds; Improve our website and shopping experience; Send updates, offers, or promotional communications where applicable; Prevent fraud, misuse, or unauthorized activity; Comply with applicable legal and regulatory requirements.

3. Sharing of Information

1. We do not sell or rent your personal information.
2. We may share necessary information with trusted service providers who help us operate our business, such as:
3. Courier and delivery partners Payment gateway and payment service providers Website, hosting, analytics, or technology service providers Other service providers required to fulfil your order or provide our services
4. These parties receive only the information necessary to perform their respective services.
5. We may also disclose information where required by law, regulation, legal process, or a lawful request from a government authority.

4. Payment Information

1. Payments made through our website may be processed by third-party payment service providers.
2. We do not directly store your complete debit card, credit card, or banking credentials on our systems. Payment information is handled by the respective payment service provider according to its own privacy and security practices.

5. Cookies & Website Usage

1. Our website may use cookies and similar technologies to help us:
2. Keep the website functioning properly Understand website traffic and usage Improve your shopping experience Remember certain preferences Measure the effectiveness of our website and marketing
3. You may be able to manage or disable cookies through your browser settings. However, some website features may not function properly if certain cookies are disabled.

6. Data Security

1. We take reasonable measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.
2. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Your Rights & Requests

1. You may contact us to request information about, correction of, or other applicable actions concerning your personal data, subject to applicable law.
2. You may also contact us regarding concerns about how your personal information is being used.
3. For privacy-related requests, please contact us at: Email: urvi.enquiry@gmail.com

8. Third-Party Websites

1. Our website may contain links to third-party websites or services. Once you leave the Urvi website, their privacy practices will be governed by their respective privacy policies.
2. We recommend reviewing the privacy policy of any third-party website you visit.