Return and Refund Policy

Cancellation Policy:

1. In case of an order cancellation, please do so before the order is shipped. Once the product is shipped, it cannot be cancelled through our website.

Return & Exchange Policy:

1. Returns and exchanges are available on eligible products. Detailed return eligibility and conditions are provided on the respective product pages. For most products, the standard return/exchange window is 5 days from the date of delivery.
2. The return and exchange policy for any product is subject to change without prior notice. If you have any questions or concerns regarding our return or exchange policy, please feel free to reach out to us, and our team will be happy to assist you.
3. In case we do not have a pickup service available at your location, you would have to self-ship the product to our office address.
4. Return/exchange charges may apply on a case-to-case basis.

NOTE FOR RETURN & EXCHANGE:

• The items should be unused and unworn for hygiene and quality reasons.
• The product should have its original packaging and tags intact. Items without the original tags will not be accepted.
• Customized products cannot be returned or exchanged.
• An opening/unboxing video is mandatory for reporting any issue with your order, including receiving an incorrect, damaged, defective, or missing product. The video should clearly show the package being opened and the product received.
• Any issue or return/exchange request must be raised within the applicable return/exchange period mentioned on the respective product page. Requests raised after the applicable period may not be accepted.